Restructuring staffing pattern of Nurses in a Tertiary Care Hospital

Author Name: Lt Col Indira Das1 and Lt Col Kabita Jana2

Volume: 02/01

Country: India

DOI NO.: 11.2023-61555522 DOI Link: https://doi-ds.org/doilink/03.2024-63177364/GIJNR

Affiliation:

1. Professor & HOD, Dept of Mental Health Nursing, CON, Command Hospital, Lucknow, India.
2. Vice Principal & Professor, Child Health Nursing, CON, Command Hospital, Lucknow, India.

ABSTRACT

Introduction - Increasing accountability, technical complexity, unequal distribution of work, lack of clarity between conventional and extended nursing task leads to interpersonal conflict, overburden, burnout, low job satisfaction among nurses, decreased quality of care, increased chance of medical errors and less patients’ satisfaction, which creates a need for reviewing and streamlining the clinical role of nurses. Methodology – A quasi-experimental study was conducted to compare the impact of staffing pattern on quality of nursing care, nurses’ job satisfaction and patients’ satisfaction between existing and proposed staffing pattern of nurses at a tertiary care hospital. Results – The quality of care and job satisfaction reported by nurses were significantly increased in the proposed staffing pattern. However, patient satisfaction level was unchanged. Conclusion - Restructuring and clarifying role of nurses in clinical area have potential to improve quality of care, enhance nurses’ job satisfaction and patients’ satisfaction with nursing care provided

Key words: Staffing, Job satisfaction, Patient’s satisfaction